EXISTING MEMBERS - MEMBERSHIP RENEWAL
Open Day
QMSLSC are holding an Open Day on Saturday 14th September 2024 between 10am and 2pm at the Surf Club.
- Great opportunity to find out more information about the Club
- Members of the club will be available to help with additional information and the online registration process
- There will also be information and sign up available for courses, patrols, board lease, youth activities, nipper activities
- We will also be showcasing some of our lifesaving assets, checkout the JetSki (RWC), Rescue Boats (IRB's) and our eyes in the sky (Drone)
Family Membership Packages and Prices
Family Membership Packages:
- Family Membership packages include up to 2 parents/guardians and children under 19 (as at 30 September 2024)
- All volunteers must be members
- Children under 13 (as at 30 September 2024) must join with at least 1 parent/guardian
Individual Membership Categories and Prices
Early Bird Discount
2023-24 QMSLSC members who renew their membership and pay the membership fee in full by 5pm on 1st September 2024 will be eligible for an early bird discount of $50 per Family Membership or Individual Membership (excluding Social Membership).
Refund Administration Fees
Refund policy
Any refund of membership fees will be in accordance with the Club’s Membership Refund Policy : QM-POL-6.07-Membership-Refund-Policy-v2022.01.pdf
Existing members will receive your renewal membership details via email. Please click on the link in the email you receive to view and check the details are correct. Each member will receive their own email so you may receive multiple emails each with 1 person’s details.
Please renew membership online through the SLSA Members Area portal: SLS Members Area - Login
If you are a member of a family with multiple renewals to submit, it is much easier to do this if you create a family group within the SLSA Members Area portal before renewing (instructions below).
Link here for SLSA Renew Video
Creating an SLS Members Area Account
If you do not already have a Members Area account you can create one via the SLS Members Portal, click here to create one SLS Members Area - Create Account
Enter your details as requested, you will need to use your full name, date of birth, email or mobile listed on your renewal membership details form. To complete the account creation you will need access to the mobile or email address.
If those details have changed and you no longer have access to the email address or phone number listed on the renewal membership details form, please email us at info@qmslsc.com.au with your new details so we can change those details before you try to create your account.
Forgotten Login
If you have forgotten either your Username or Password, click the reminder link on the login screen SLS Members Area - Forgotten Login.
You will need to authenticate your details using the mobile phone or email listed on your renewal membership details form (and have access to those details). If those details have changed and you no longer have access to the email address and phone number listed on the renewal membership details form, please email us at info@qmslsc.com.au with your new details so we can change those details before you try to retrieve your forgotten username or password.
Creating a Family Group
Log in to the SLSA Members Area portal SLS Members Area - Login
Go to ‘Memberships’ then click ‘Family’
Click 'Create Family Group' and type in a Family Group name eg: Smith Family
NOTE: You (the primary member) are automatically placed in the family group so you only need to add your other family members.
Type in the First Name, Last Name & DOB of a family member that you wish to add to our Family Group, tick the box 'Include Archived Members' and click Search.
NOTE: For privacy reasons, you will need to match exactly each person searched to be able to add them to your Family group. If you are having difficulty finding your family members, contact the club who can assist.
If the system locates your family member they will be displayed in the 'Available Members' on the left-hand side.
Highlight the name and using the > arrow key move them over to the 'Selected Members' on the right-hand side. Repeat as necessary for additional family members.
Scroll to the bottom of the screen and click 'Submit'.
Refresh your screen and you will now see that your family group has been created.
This application is sent automatically to the club for approval.
Renew Family Membership
Under Action, click ‘Renew Memberships’.
Tick the checkbox located to the left of each member’s name.
NOTE: Check box will not appear against members who are already registered for the selected season or have already submitted an online renewal form.
You will then be directed to select the desired Renewal Fee. Please select the desired Renewal fee for each member (there is an option to select ‘included in Family Group’ for members who can be included in the Family Membership). The Individual Renewal Fee must be selected for any additional adults or children 19 and over who aren’t included in the Family Membership Fee.
Tick the box to agree to the SLSA Membership Declaration.
Click ‘Submit’.
Upon submitting your Family Groups membership renewals the system will give the Primary Family Group user the option to update\share data with the family group. If you need to update a family group member's address, phone, email and/or emergency details click on the corresponding checkbox.
Click 'Yes' or 'No'.
You will receive a notification that you have almost completed your renewal.
You must now proceed to pay for your membership: ‘PAY NOW’.
The transaction will be automatically populated with the transaction details and your details.
Click 'NEXT'.
Enter your card details (Visa/Mastercard Debit/Credit card) for payment.
Confirm the payment requested.
Payment receipt will be emailed to you.
Join New Member to the Club and add them to a Family Group
Under Action, click 'View/Edit'.
Click 'Join New Person & Add'.
A pop up message will display advising 'You will be directed to Join Surf Life Saving. Are you sure?'.
Click 'OK'.
You will then fill in the fields (first name, DOB etc) of the new member of the family that you wish to join up to the Club and add to your family group.
Complete the pre-filled membership form (if need be), tick the declaration boxes at the bottom of the form and click 'Submit'.
A pending request for ‘new club membership’ and ‘join member to a family group’ will be sent to the club for approval.
Renew Individual Membership
Log in to the SLSA Members Area portal SLS Members Area - Login.
Select 'Memberships' tab and then 'Renewals, Payments & Transfers' to renew your membership.
Select 'Renew' to review and update your personal details
You will then be directed to select the desired Renewal Fee.
Complete the member declaration before submitting your application for renewal.
You will receive a notification that you have almost completed your renewal.
You must now proceed to pay for your membership: ‘PAY NOW’.
The transaction will be automatically populated with the transaction details and your details.
Click NEXT’.
Enter your card details (Visa/Mastercard Debit/Credit card) for payment.
Confirm the payment requested.
Payment receipt will be emailed to you.
Working with Children Check (WWCC)
If you are over 18 years old and volunteer for the club and your Working with Children details are blank or out of date on the renewal form, please provide your current Working with Children Check number and expiry date via email to info@qmslsc.com.au.
If you do not have a current WWCC card, please collect a form from the club office or the post office and complete it.
The club needs to complete and sign a section of the form – this can be any of the Board members or the Club Administrator.
This can be completed on Registration Day.
Please then take the form to the Post Office for processing.
The fee for WWCC for a volunteer is $11 which will be reimbursed by the club upon sight of the receipt.